Würth Master Service
Even the best machines can break down despite proper maintenance. The Würth Master service offers an efficient and fast solution.
Our machine repair service also covers the repair of Würth or other professional and industrial small machines.
OUR SERVICE - YOUR ADVANTAGE
On-line
Please fill out our online machine repair order form, then click the submit button and leave the rest to us. You can also ask your sales representative for help with filling it out.
Fast: we deliver the next day
If you notify us of your repair request by 3 p.m. on working days, our delivery person will contact you the next day. You only need to make the faulty machine ready for delivery. (If possible, clean it of external dirt, place it in a closed box so that the packaging cannot be opened without damage.)
If the product was packed on a pallet, please indicate this when reporting it.
Average repair time (including delivery): 5-7 working days
Reliable: we are the specialists
The trained specialists of the Würth Master service will examine the machine and provide you with a professional repair. Since we have eliminated the fault, we offer a 6-month warranty on the installed parts (the warranty does not apply to wear and tear and external intervention).
WARRANTY CONDITIONS
We offer a 12-month warranty on the small machine purchased from us for defects resulting from manufacturing and material defects from the date of purchase.
Within the warranty period, you, as our Partner, are entitled to all the rights stipulated by Hungarian legislation regarding products intended for permanent use. We have enclosed an instruction manual with the device; please use the machine for the purposes stated therein and in accordance with the instructions. Any other use, improper handling and operation, improper storage, violent external influences, natural damage, unauthorized opening of the device casing will result in the loss of the warranty, so we cannot carry out the repair under warranty.
The warranty does not cover maintenance and failures attributable to natural wear and tear (e.g.: carbon brush replacement; rotor blade replacement; replacement of impact hammers, premature wear; greasing; wear of tool holders, failures resulting from damage or breakage of the casing, damage to the cable and cable).
Quote
We will provide a quote before starting the repair, if the fault is not due to a warranty problem. Since the machine must be disassembled and the cause of the fault must be assessed in order to prepare the quote, the fault finding fee is 6,590 HUF + VAT. This amount will be borne by Würth Industry Kft. if the repair is ordered and paid for, otherwise (if the quote is not accepted) it will be invoiced. The repair cost indicated in the quote always includes the shipping fee.
Feedback geben
The Würth Industrie Service GmbH & Co. KG collects and processes the personal data provided in the form in order to process the requested request for you. Please note the mandatory fields in the forms. The legal basis for this processing, the absolutely necessary data, is Art. 6 para. 1 lit. b DSGVO, implementation of a pre-contractual measure. The processing of data voluntarily provided by you is carried out on the basis of Art. 6 para. 1 lit. f DSGVO. Thereafter, processing is permissible which is necessary to safeguard our legitimate interests. Our legitimate interest is to have contact with you, our customers, to improve our consulting quality and to be able to contact you more easily in case of possible queries. The data collected will only be stored by us for as long as is necessary to process your enquiry and to contact you. They are then deleted.
Supplementary data protection information, in particular regarding your rights to information, correction, deletion, restriction of processing, objection and complaint, can be found in our data protection declaration.